Privacy Policy

1. Introduction

Welcome to Fortis Downtown Resort . We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Such as your name, email address, phone number, and payment details when you make a reservation or subscribe to our newsletter.
• Non-Personal Information: Such as browser type, IP address, and cookies to enhance your browsing experience.
• Booking Information: Details about your stay, including room preferences, special requests, and transaction history.

3. How We Use Your Information

We may use the information we collect from you in the following ways:

• To process your reservations and manage your stay.
• To personalize your experience on our website and in our resort.
• To send you promotional communications, newsletters, and special offers.
• To improve our website, services, and customer service.
• To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your personal information with:

• Third-Party Service Providers: Who assist us with payment processing, email marketing, and customer service.
• Business Partners: To provide you with services and offers that may interest you.
• Legal Authorities: If required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that your browser stores on your device. You can control the use of cookies through your browser settings.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of receiving marketing communications.
• Withdraw your consent for processing your data (where applicable).

To exercise these rights, please contact us at [Contact Information].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated. We encourage you to review this Privacy Policy periodically.